With @Remote Office, collection and submission of meter data can be automated eliminating the manual collection and reporting of meter data. @Remote utilizes a single, thin-server type appliance to collect and report device data, automate service and toner alerts, and enable remote firmware upgrades. In addition, @Remote’s secure, web-based reporting portal transforms captured data into valuable population, utilization, and trending reports.
ABOUT @REMOTE

  • The @Remote Office appliance facilitates device management for a networked fleet of Multifunctional products and laser printers
  • Collects and submits meter data on a schedule that meets your needs
  • Intelligent alerts automatically notify Rothwell of Ricoh/Lanier devices needing service and toner
  • Provides access to device utilization reporting via a secure web-based reporting portal
  • Certified under ISO15408 / Common Criteria Certification: Assurance Level: EAL 3
  • @Remote Office manages up to 100 Ricoh devices and monitors up to 500 3rd party devices

MAJOR APPLICATIONS

  • Automates the external communication aspect of device management
  • Eliminates manual meter collection and submission
  • Provides visibility to networked output device population and usage trending
  • Provides Green Reports for Ricoh/Lanier devices

BENEFITS

  • Increased device up-time
  • Automatic, accurate, timely meter reads and billing
  • Eliminates need for manual meter collection and reporting
  • Usage reporting for the device fleet is accessible via a secure (HTTPS) website
  • Ability to optimize for efficiency and cost reduction
  • Provides usage data to enable you to match device location to workload, optimize efficiency and reduce TCO

USING @REMOTE

  • The @Remote Office appliance automatically transmits encrypted device usage data (including meter data) to the secure @Remote hosting facility
  • Transmits data to the @Remote hosting service via HTTPS secure communication Port 443
  • Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting
  • Reporting includes: Fleet Population, Utilization, Trending and Green reporting
  • @Remote collects Print, Copy, and Fax output usage data for Ricoh devices, and collects total print meter for legacy and third-party devices